Welcome! Thank you for visiting the Red Door Project (“Red Door”, “Red Door Project", "we”, “our” or “us”). This Privacy Policy explains how the Red Door Project collects, uses, and discloses information about you (“Personal Data”) when you access or use our Websites, mobile application(s), and other online products and services (collectively, the “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us.
The Red Door Project takes compliance with all applicable data protection laws, including but not limited to the EU General Data Protection Regulation (GDPR) very seriously. We adhere to the principles providing the greatest rights of privacy to every data subject. Although headquartered in the United States, we have built our privacy program foundation on the more restrictive requirements embedded in the GDPR in Europe.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Services and tells You about Your privacy rights and how the law protects You.
For the purposes of this Privacy Policy:
When You access or use Red Doors’ Services, or transact business with Us, You may choose to provide Us with information about You, including:
When You access or use Red Doors’ Services, or transact business with Us, We may automatically collect de-identifiable information about You, including:
Our Services use two types of cookies:
In addition to other uses described in this Privacy Policy, We may use information collected through cookies in the following ways: (1) system administration and to prevent fraudulent activity; (2) to assess the performance of Our Services, including to improve the content offered through the Services; (3) to tell Us, for example, whether You have visited the online services before or if You are a new visitor and to help Us identify the features in which You may have the greatest interest; or (4) to deliver content, including advertisements relevant to Your interests, on Our online service and third-party sites based on how You interact with Our advertisements or content.
You have the right to decide whether or not We can place cookies on Your devices with the exception of cookies required for the performance of our Websites.
To the extent permitted by data protection laws, We may obtain information from other sources and combine that with information We collect directly from You. For example, We may collect information about You from third parties, including but not limited to, Google Analytics, social media plug-ins, identity verification services, mailing list providers, and publicly available sources. Additionally, if You create or log into Your account through a social media site, We may have access to certain information from that site, such as Your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.
We use the information You have allowed Us to collect to deliver information about the products and services You request and customize Your experience with Us, to administer Your account, and to provide information based on Your interests. We may also use the information We collect to:
We may share information about You as follows or as otherwise described in this Privacy Policy:
We require or vendors, consultants, and service providers that have access to Your Personal Data to maintain the confidentiality of Your Personal Data and to comply with the safeguards provided in this Privacy Policy and in compliance with Our Data Processing Agreements. We also provide our vendors, consultants, and service providers with Our opt-in/opt- out lists so that communications sent on Red Doors’ behalf are only sent to users who have opted-in and who have not previously opted out.
Red Door will not sell, rent, or market Your information collected on the Services to non-affiliated third parties for their own purposes, including marketing, unless we have received Your consent. However, Red Door may disclose aggregated statistics about visitors using its Services, along with anonymous information collected from other sources. We may also share aggregated or de-identified information with third parties (such as advisors, promotional sponsors, and investors), which cannot reasonably be used to identify You, for various business purposes, including conducting general business analysis and developing website content and services.
Comments, emails, suggestions, or other communications sent by You to Us are deemed to be non-confidential (except with regard to personally identifying information included therein), and We are free to use or distribute them in any way without identifying You and without compensation to the author, sender, or any other party, pursuant to the terms provided for “User Content” and “Feedback” under our Terms and Conditions.
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you choose to share actions you take on Our Services with other media. Your use of such features enables the sharing of information with Your friends or the public, depending on the settings You establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
The site may contain links to third-party Websites. Please recognize that We do not control these third-party Websites and this Privacy Policy will not apply to those Websites. You should consult each applicable privacy policy before using another linked website. Red Door is not responsible for the privacy practices or the content included on third-party Websites.
Where permitted by data protection laws, We may allow others such as Google or Facebook to provide analytics services and serve advertisements on Our behalf across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about Your use of the Services, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. These companies collect and use this information under their own privacy policies. This information may be used by Red Door and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to Your interests on Our Services and other Websites, and better understand your online activity.
We will keep Your Personal Data for the period permitted or required by law and where we need to do so in connection with legal action or an investigation involving Red Door. Otherwise, We will keep your Personal Data only as long as We have to so that We can continue to use the information for the reasons You agreed to. You have the right to request that Your Personal Data be deleted once you no longer have a relationship with Red Door. Red Door will honor Your request to have Your data deleted unless we have a legal, regulatory or contractual requirement to maintain it for a specific period of time.
Red Doors’ Services are intended for a general audience, and are not directed at children under the age of 13, or 16 where applicable. In cases where certain Red Door Services are intended for use by children under the age of 13 (or 16 where applicable), we will post appropriate notices and take steps as required by applicable law to safeguard children's data.
We do not knowingly gather personal information and do not knowingly sell the personal information of minors under 16 years old.
Red Door encourages minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. Red Door encourages parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children.
If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at info@reddoorproject.org We will remove the data to the extent required by applicable laws.
In certain circumstances, local data protection laws and certain other local laws gives You rights with respect to Your Personal Data. These rights differ by jurisdiction but may include:
Please note Red Door does not disclose Your Personal Data to third parties for the third parties’ direct marketing purposes. If You would like to exercise any of these rights, please contact Us at info@reddoorproject.org but note that We may retain certain information as required by law or for legitimate business purposes. We may also retain, when permissible by law, cached or archived copies of information about You as required by Our records retention practices.
You are solely responsible for the content, views, opinions and any other information You choose to share through Our Services. Any reactions to Your content, whether positive or negative, are not the responsibility of Red Door. We do not influence, dictate or otherwise motivate the actions or reactions of any users and bear no responsibility or liability for the behaviour of others.
Red Door processes and stores information in the United States. If You use the Services from any other country, the various communications will necessarily result in the transfer of information across international boundaries to the United States. We have taken steps to comply with all applicable data protection laws, including implementation of European Union enhanced Standard Contractual Clauses (SCCs), to ensure that Your Personal Data receives an adequate level of protection in the jurisdictions in which it is processed. If You are in the European Economic Area (“EEA”), You have certain rights and protections under the law regarding the processing of Your Personal Data. If you are in the EEA, when We process Your Personal Data We will only do so in the following situations: (1) We need to use Your Personal Data to perform Our responsibilities under Our contract with you, (2) We have a legitimate interest in processing Your Personal Data (refer to our Lawful Basis for Processing Notification insert link here ), or (3) We have Your consent to do so. If You have a concern about Our processing of Personal Data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where You reside.
We have reasonable and appropriate security measures in place to protect against the loss, misuse, and alteration of any Personal Data We receive and process about You through the Services. We maintain reasonable security standards to protect the Personal Data that We process. Red Door cannot guarantee or warrant the security of the information You transmit to Us, and if You choose to use the Services and/or content, You do so at your own risk. There may be additional security risks if You provide Your Personal Data over a public or third-party network. Please keep in mind that the information disclosed by You on the website may be collected and used by visitors to the website.